A Vonage Adage

We decided we needed an incoming phone line for Fine Art Touch. A friend of mine has been using Vonage for a while now, and he loves it, so I figured why not try Vonage. I went to their web site on Monday night (January 8th) where I started the order, but I had a few questions, so I figured I’d call Vonage directly and complete the order.

The person I talked to at Vonage was obviously a non-native English speaker. But his accent wasn’t that hard to understand, so I didn’t think anything about it. Anyway, I wanted to get the unlimited line ($24.99 month), a toll-free number ($4.99 month), and a fax line ($9.99 month). On the Vonage site, they advertise a “Free phone adapter if you sign up directly from Vonage”. The phone adapter supports up to two lines and lets you plug into any network port and have phone access. It’s portable so you can take it with you and anywhere you can plug into a network connection instantly becomes a phone line. Nice.

Vonage also had a nifty cordless phone available with a base that plugged directly into the network port. I figured that was perfect for what we needed. So, I ordered Vonage’s unlimited service, toll-free number, fax, and the Vtech cordless phone.

Or so I thought.

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