{"id":170,"date":"2008-02-14T14:51:02","date_gmt":"2008-02-14T20:51:02","guid":{"rendered":"http:\/\/glenharness.com\/blog\/2008\/02\/comcast-theres-a-bug-in-my-dvr\/"},"modified":"2008-02-14T14:51:02","modified_gmt":"2008-02-14T20:51:02","slug":"comcast-theres-a-bug-in-my-dvr","status":"publish","type":"post","link":"http:\/\/glenharness.com\/blog\/2008\/02\/comcast-theres-a-bug-in-my-dvr\/","title":{"rendered":"Comcast, there’s a bug in my DVR."},"content":{"rendered":"

Ah, the joys of having a DVR: You can watch TV when it’s convenient and skip those pesky commercials. When Comcast started offering the DVR’s here in Nashville, I couldn’t wait to get one.\u00a0 I actually drove out to their office on Lebanon Road to pick one up.<\/p>\n

So, we’ve had it for a couple of years now. I’ve probably run into the same bugs as everyone else: the “queue” bug (which Comcast says is going to be fixed this month), the mute bug, and maybe one or two others.<\/p>\n

But apparently I have a bug that no one has seen. Here’s how to recreate it:<\/p>\n

    \n
  1. Set up a series recording on a series that has shows that repeat at midnight (like something on Discovery).<\/li>\n
  2. Set up another series recording (or a single recording) at the same time as the first run of the show in #1.<\/li>\n
  3. Now you discover that there’s a third show you want to watch, but it comes on at the same time as the shows in #1 and #2. Go into the “scheduled recordings” menu, pick the show in #1, and tell it to not record that one episode of the show.<\/li>\n
  4. Create a single show recording of the midnight (and it has to be midnight) showing of the show in#1.<\/li>\n
  5. Stand back as the midnight recording will record until you stop it.<\/li>\n<\/ol>\n

    Yes, the midnight show will NOT stop at 1:00 am (or 12:30 am or whenever it’s supposed to). It’ll keep recording, and if it needs space, it’ll erase the older shows (that you probably either haven’t watched or were keeping for a reason).<\/p>\n

    This happened again<\/strong> to me on Tuesday night\/Wednesday morning. I’d set up a series recording for Parking Wars. It ended up conflicting with a couple of other shows at 9:00 pm that I wanted to watch\/record, so I set it to record the midnight show. When I got up and looked at the DVR on Wednesday morning, the recording light was still on. I realized that nothing was scheduled to record at 7 am, so I looked, and sure enough, Parking Wars was still recording!<\/p>\n

    There was something a little different this time though. Instead of having a 72+ minute recording, I had page after page of “interupted” recordings of “Parking Wars”. Obviously, only the first recording had Parking Wars. The others had infomercials and other overnight programming.<\/p>\n

    So I decided to finally call Comcast about it. I pretty much described the problem as I have above. They said they’d send a technician out. Told them I was just reporting a bug, didn’t need a technician. So he came out this morning.<\/p>\n

    I again described the problem to him. He didn’t get it after several explanations. Kept trying to tell me it was the way I’d set up the recordings. I finally gave up. At the end, he said that the ticket had been written up as a chargeable ticket, but that he wasn’t going to charge me. HUH? I just wanted to report a bug with their stupid DVR; I didn’t need anyone coming out anyway.<\/p>\n

    So, I’m going to recreate the problem, then call the technician on his cell phone. I’m going to take digital pictures of what I do (or maybe video it), so they can understand what’s going on. Then if they don’t do anything, I’m going to post it on YouTube. I just have to make sure we have enough room left on the disk before doing this.<\/p>\n

    If you’ve had this problem, leave me a comment. I’d like to find out how widespread this is.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Ah, the joys of having a DVR: You can watch TV when it’s convenient and skip those pesky commercials. When Comcast started offering the DVR’s here in Nashville, I couldn’t wait to get one.\u00a0 I actually drove out to their office on Lebanon Road to pick one up. So, we’ve had it for a couple … <\/p>\n

    Continue reading “Comcast, there’s a bug in my DVR.”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,11],"tags":[],"class_list":["post-170","post","type-post","status-publish","format-standard","hentry","category-entertainment","category-technology"],"_links":{"self":[{"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/posts\/170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/comments?post=170"}],"version-history":[{"count":0,"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/posts\/170\/revisions"}],"wp:attachment":[{"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/media?parent=170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/categories?post=170"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/glenharness.com\/blog\/wp-json\/wp\/v2\/tags?post=170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}